Many thanks to the family members of our director for raising the funds to purchase a mini-van for Hearts & Hands. Chen Gang is on the far left of the photo of the new van with two of the Deaf carpenters and the woodworking shop manager. Chen Gang oversees both the woodworking shop and the H&H store.

The van is already proving to be a blessing. Now deliveries can be made without hiring trucks and being dependent on availability.  Two staff members have driving licenses so the van will be used for deliveries, transporting products between workshop and store and bringing material purchases back to the workshop.

Plans to increase sales and orders of H&H products will be introduced after Chinese New Year holiday (Feb. 6-21). A former volunteer who now lives in Zhengzhou is showing the H&H catalog and taking orders at her monthly fellowship gathering. Her efforts have given us an idea of recruiting people in cities in China that would be able to do something similar. We plan to develop a set of samples of our best-selling items and send them along with order forms and price lists to people that would be interested in promoting our products and program. They could  show our products to their friends and possibly host “Hearts & Hands Party” similar to Tupperware  parties. We may also include a video of the work.

Another plan is to have a sale the first weekend in May to encourage the local community to visit and see our new products. We will offer refreshments, discounts and gifts for customers who purchase over a certain amount.

If anyone has ideas that would help us market our products, we'd like to hear from you. We need to be creative as our larger orders have stopped because of the world-wide economic situation.

Good things are happening in Kunming. Hearts & Hands participated in the annual Nordica Christmas Fair and sold a large amount of products at the two-day event. It is always a good time to show new products and remind the community of the work of H&H. Our carpenters also had a booth and have begun to get orders from the Chinese community.

Also during the month of December, funds were received for the Deaf program to purchase a minivan. I will post photos next month. This vehicle will greatly help with deliveries and in the transport of fabric, supplies and products to and from the workshop.

Our staffing situation is improving. An accountant has been hired to do the books at both the store and workshop. A possible candidate for office manager has been interviewed. The individual is qualified and experienced. We are hopeful to work out a good contract and have a new office manager shortly after Chinese New Year (mid-February).

Staff are still searching for new property to move both the woodworking and handicraft shops. Since many areas of Kunming are being razed (see photo), many businesses are looking for new property and the prices continue to go up. Our best solution may be to build our own 'barrier-free' facility for handicap people. Plans are to search for organizations that provide grants for this type of project. Any advice would be appreciated!

October proved to be a month of surprises and a slight improvement in orders. Not certain if the international economic slump is abating but Hearts & Hands is getting more messages concerning our products. Ingrid Chen, H&H director, has been busy working on samples to potential new clients and also sending orders to first-time customers. Our work force is down by about a third. As people have left, we have not replaced them. We are hopeful that we can begin training and hiring once again.

Chen Gang, director of the woodworking shop, took over management of the H&H retail store. He has been training the three workers that were transferred from the workshop to the store. The store has a new look now because one of Chen Gang's plan was to have new displays built to better show our products.

A big surprise was the marriage (see 'Our Stories') of Susan Wang Su Mei. She returned to Shandong, her home province, to take a driving course in September and got married Oct. 2. She returns to Kunming with her new husband in November.

Another highlight of October was a trip to Osaka, Japan for two H&H staff and two Deaf to attend an international Deaf conference. Ingrid Chen and Jane Ramsey (see photo) sold almost all the H&H products brought for the exhibition. The conference was a time of encouragement and gave us opportunity to see what other Deaf organizations were doing in various parts of the world.

Leadership staff continue to search for a new location for both workshops. Kunming is in a building frenzy and tearing down whole neighborhoods to make way for high-rise apartment and commercial buildings. Finding suitable factory space for both the craft and woodworking shops is proving difficult and time-consuming. There has to be consideration for our disabled staff in regards to commuting to work and/or finding affordable housing nearby.

Please tell your friends, neighbors, colleagues and families about Hearts & Hands and place orders! We need all the help we can get!  All our products are made by Deaf and disabled people who most often would not be employed by other businesses. We continue to work towards giving our staff 'a hope and and a future'.

Autumn in Kunming is always a special time. People who have gone on holidays are returning for the start of the new school year.  There are also new faces in the crowds that have come to replace the 'old China hands'.  “Hungry Ghost” festival was observed the first week in September.  Special places were set aside to burn paper money to appease the ancestral spirits that may not be happy in the afterlife.  The next holiday will be Mid-Autumn Moon Festival on the night of the full moon the October 3.  Moon cakes in many varieties are on sale and families will gather to feast and watch a beautiful full moon.  Chinese say this holiday is their Thanksgiving. Its origins come from Ancient China when the Emperor and his entourage would go to the Temple of Heaven. The Emperor would mount the steps to the top platform and pray for a good harvest.

Hearts & Hands staff have continued working on Christmas items. New items are being suggested and designed. The woodworking shop has been very busy with new orders for furniture. The H&H store has three new staff members that are doing a great job. None of them speak English so three foreigners volunteer one afternoon a week to teach English. The young women are excited (see photo) to have an opportunity to learn English.

Changes will be be taking place in the next six months. The area where the workshop and the woodworking shop is to be razed for new developments.  Soon we will need to find suitable buildings for both workshops within an area close to where our workers live. As H&H has grown from a small handicraft to a much larger business, there is a need to change our business registration with the government. This may be a time-consuming, expensive and difficult procedure. We are researching our options at the moment.

The foreign population in Kunming diminishes during the summer months so store sales at Hearts & Hands have slumped. There does not seem to be as many teams coming through the city to conduct summer language camps. So we have not had a boost from groups buying items to take back to their home countries.

One bright spot was a visit from a Hong Kong group that wants to partner with the Deaf program in Kunming. Three leaders came for a tour of the workshop, woodworking shop and the store. They invited a member of H&H to come to Hong Kong in August and share about the work.

Recently contacts have been made by companies about possible future orders. Nothing definite but gives us hope that the summer slump and the economic downturn will come to an end!

The highlight this month was having an exhibit at a large international conference in Hong Kong the first week of June. Almost all the items were sold and many contacts were made for possible new sources to sell Hearts & Hands products. This was our first effort too promote our products on a large scale.

Contacts are also being made to sell our products through organizations that help disadvantaged people groups. Not too much is happening presently since many countries   are suffering from the world-wide economic situation.

MAY 2009
The large US order was completed and shipped this month.  Now some of our staff are taking well-deserved vacations while the others are working on our catalog products.  Several samples are being made for a new line of baby/new mother products. 

Hearts & Hands will have a booth at a large international conference in Hong Kong the first week of June. Not only will promotional literature be distributed but we will be selling H&H products. One of our volunteers along with her husband, are going to the conference and will be working the H&H booth. The photo shows our hearing staff in the store, changing price tags from Chinese Yuan to Hong Kong dollars.  This is a good opportunity for Hearts & Hands to get more recognition and more orders!

April 2009
This month the staff continues to work on products for Great American Opportunities. They are making different types of bags in a pretty brown paisley fabric. If you have a child in an American school which promotes the Great American fundraising catalog, you will be able to purchase our products through them.

We are also working on some new Easter products, including two new wall hangings, a set of decorative eggs which enclose the true Easter story, a standing cross with additional items which also tell the story and some Easter cards. These items will not be available for mailing this year but will be on the website soon!

The girls in the design room are also working on some other new products so keep an eye out for them on our website!

(In the photo is Xiao Hong meeting with a customer that needs her baby blanket quilted by our staff.)

MARCH 2009
There is not much news this month. March is a slump-time for us after the busy holiday season. The staff has completed the first part of the US order and is working on getting the next shipment ready.

All of us are trying to get ideas how to generate more orders within China. Friends took our catalogs to distribute at conferences held across Southeast Asia during the holidays. We are hopeful some special orders will result from that effort.

The world-wide economic situation is a major concern for us. We trust that there will be a change in the future outlook and we will be able to continue with the work force we employ and be able to hire more.

Our staff was off for several days during the holidays for a much needed rest. They returned to work the first week of February and began working on a large order for a US company and making more catalog products to have in stock.

New possible staff are being interviewed. Because of the economic downturn, many people are being laid off and looking for work. We are hoping to get some experienced staff to help us.

A British couple, teachers in Shaanxi Province, visited Kunming and toured our workshop. In this photo, Jan Mott is looking at the handwork of one of our staff while Susan Wang Su Mei, manager, holds up “Welcome” banner.

We have been searching for new staff and hired 6 disabled workers in December. One of them is a young woman with one leg that worked part-time when she was a student at the school for the disabled. She graduated and is working in our store. She introduced 5 of her classmates that were searching for work. One has only one leg, two are missing one hand, one has no hands and the other has a cleft pallet and is very difficult to understand. It is amazing and humbling to see the dedication and the work accomplished by our new staff.

Christmas Eve the staff enjoyed a dinner and party to celebrate Christmas. Several groups performed skits and songs before playing games and having a gift exchange. Everyone had been working very hard and it was nice to have an evening of good food and fellowship.

December is always a special and busy time for the staff of H&H. The month begins with a large Christmas fair in Kunming where H&H's booth is always popular and many items are sold. Also the month begins the summer holidays for the southern hemisphere and many groups come to Kunming and buy souvenirs and gifts to take home.

One of our biggest needs for the workshop is for more staff! One of our long-time, experienced workers had an appendectomy at the end of November.  We continue to search for more experienced workers and others to place in our sewing training class.

Many of you have children and grandchildren in public schools in America. Some will have brought home a fund-raising brochure from Great American listing items to sell. Look closely and you will see that three organizations with products are from Kunming, China. H&H was requested to make custom items for GA. Threads of Yunnan and Eden Ministries also have their products featured. We sell both Threads of Yunnan and Eden Min. products in our store and have been involved with both organizations.  If you know of school groups using the GA fund-raiser, we would appreciate you encouraging them to buy products from Kunming organizations. 

The GA order was one of the biggest we have ever filled and was a challenge and a blessing. The income from large orders likes this helps us expand and hire more Deaf and disabled people. Next year we will be looking for a larger workshop and hope to open a second store.